Product Support Engineer
Operations
Job reference: JOB-51
Remote friendly
Overview
Circuvent builds connected Smart Home products and the enterprise software suite that runs alongside them — power and electronics in the device, firmware on the board, APIs in the middle, and web and mobile apps on top. You will work directly with the founding engineers, ship to real users, and see your work in production quickly.
Be the person a customer reaches when a device, an app or the link between them misbehaves — which is exactly why this role takes all three streams.
Roles this fits
Common backgrounds: Operations, Full time, 0–2 years.
What we look for
- B.Tech / B.E. / Diploma in EEE, ECE, CSE or IT
- 0-2 years in technical or product support
- Patient, clear communicator who writes a good defect report
- Able to reproduce a problem and escalate it with useful detail
Skills. Troubleshooting, Customer Support, Networking Basics, Electronics Basics, Ticketing, Documentation.
Apply for this role
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