Support Operations Analyst
Operations
Job reference: JOB-96
Remote friendly
Overview
Circuvent builds connected Smart Home products and the enterprise software suite that runs alongside them. You will work directly with the founding team, ship to real users, and see your work in production quickly.
Make support measurable — ticket analytics, deflection, knowledge-base gaps and the recurring problems worth engineering time.
Roles this fits
Common backgrounds: Operations, Full time, 0–3 years.
What we look for
- B.Tech / B.E. / Bachelor's degree in a numerate discipline
- 0-3 years in support operations, analytics or reporting
- Strong with spreadsheets; SQL a real advantage
- Able to turn a pile of tickets into an argument for a fix
Skills. SQL, Excel, Ticket Analytics, Reporting, Knowledge Management, Process Design.
Apply for this role
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